Distinguish the person from the presence
A digital archetype may carry aspects of a person's expertise, name, image, likeness, or decision logic. It is not the person. Users should understand when they are engaging with a digital presence and what it is authorized to represent.
Define the delegation
AI Salon and Apex Intelligence explore different surfaces for authorized presence, from vendor discovery to customer communication. In either setting, the scope should be explicit: which topics it can handle, which actions it may take, and where human review is required.
Preserve boundaries over time
Authorization is not a permanent assumption. Expertise, preferences, and organizational policies can change. A digital presence needs a way to reflect those changes, and a way for its authority to be limited or withdrawn.
Design for accountable interaction
Identity and consent should be visible in the operating model, not hidden in a product slogan. Product teams can connect the presence to relevant permissions, records, and escalation paths so useful delegation does not become misleading representation.
An original AI Laboratories editorial perspective. Portfolio descriptions express product positioning and intended applications, not independent validation or a customer case study.
Back to the full library



